Maintenance Agreement

Depot Repair

Terms & Conditions



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Welcome to the Zebra support pages for thermal printers used with FedEx shipping programs.

To maintain a high level of service and support for your printer, Zebra strongly recommends selecting the following service option: ZEBRACARE™ Advantage Plus
The ZEBRACARE Advantage Plus Maintenance Agreement will provide you with a service level for your Zebra Thermal Printer comparable to that previously provided by FedEx. Purchase of Advantage Plus will provide you with:
  • Direct telephone contact for technical support of the Zebra thermal printer (Note: other non-Zebra hardware and software items are not supported by Zebra).
  • Overnight replacement for any printer that fails during the term of the agreement.

Click here for further information or to purchase the Advantage Plus Maintenance Agreement
Click here for immediate factory repair